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The Heart of Social Work: A Labour of Love 

October 30, 2026
Jen Brown
Jen Brown

Jen Brown

Guest blog for the South West ADCS region 

Corporate Director, Children and Education, Wiltshire Council

Social work has always been, at its core, a human profession. It’s built on love, not the soft, sentimental kind, but the steady, determined love that keeps us showing up for children and families, even on the hardest days. It’s the love that sits quietly in the background of every home visit, every difficult conversation and in every moment where a child needs someone to believe in them.

Those of us who have spent years in this work know that social workers carry something special. They bring compassion, curiosity, and a willingness to stand alongside families in circumstances that many people will never see or experience themselves. They show up fully, in the moment, with a depth of presence that can change the direction of a child’s life.

The reality we’re facing

We are increasingly feeling the strain of a national shortage of social workers. Fewer people feel able to give themselves to a career that demands so much of their time, their energy, and their emotional capacity. Yet at the same time, those who stay; those who continue to choose this profession, demonstrate extraordinary commitment.

This work is not easy. It asks a lot. It takes a lot. But it also gives back in ways that are hard to describe unless you’ve lived it.

A workforce wider than ever

As reforms continue to shape the future of children’s services, we are rightly recognising the value of all practitioners who support children and families. Early help workers, youth workers, family support practitioners, mental health specialists, each brings something vital.

But in celebrating this wider workforce, we must also hold onto the truth that social work remains irreplaceable. The statutory responsibility, the ethical framework, the ability to hold risk with clarity and compassion; these are unique to social workers, and they matter.

Why I’m proud

After 20+ years, I remain incredibly proud to be a social worker. It is, without question, the most fulfilling career I could have chosen. I’ve seen social workers change the trajectory of a child’s life with a single moment of connection. I’ve seen families rebuild trust because a social worker refused to give up on them. I’ve seen colleagues carry hope into situations where hope felt impossible.

This profession is demanding, imperfect, and often misunderstood. But it is also beautiful, powerful, and life changing.

A message to the workforce

To every social worker: I want to say thank you.

For your love.

For your courage.

For your willingness to keep showing up.

For the difference you make, often quietly, always profoundly.

You are the heart of children’s services. And as DCSs, we will continue to strive to protect, invest in, and celebrate you.


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